Terms of Service

Welcome to ShopAdvent. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

• You may create an account to enjoy a faster and more personalized shopping experience.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
• You agree to provide accurate, complete, and up-to-date information when registering or placing an order.
• We reserve the right to suspend or terminate accounts that are found to be involved in fraudulent, abusive, or unlawful activities.

2. Pricing and Payment

• All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
• Prices, promotions, and product availability may change without prior notice.
• Payments must be made through the payment methods available on our website.
• Orders will only be processed after successful payment authorization.
• In the event of pricing errors, technical issues, or incorrect product information, we reserve the right to cancel or modify affected orders. If payment has already been received, a full refund will be issued.

3. Product Descriptions

We make every effort to ensure that product descriptions, images, specifications, and pricing are accurate and up to date.

However:

• Product colors may vary slightly due to differences in screen settings.
• Packaging or product design may vary slightly from images shown.
• Minor typographical or technical errors may occasionally occur.

If a product you receive differs materially from its description, please contact our customer support team for assistance.

4. Order Acceptance

Submitting an order does not guarantee its acceptance.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product unavailability
• Pricing or listing errors
• Payment authorization failure
• Suspected fraudulent activity
• Violation of these Terms of Service

If an order is cancelled after payment has been received, the applicable refund will be processed through the original payment method.

5. Shipping and Delivery

• We strive to process and dispatch orders promptly.
• Delivery timelines provided on our website are estimates and may vary depending on courier operations, location, weather conditions, or other unforeseen circumstances.
• Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
• Ownership and risk of products pass to the customer upon successful delivery.

6. Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy available on our website.

Refund eligibility, timelines, and applicable conditions may vary depending on the product category and the reason for the request.

7. Prohibited Uses

You agree not to use our website to:

• Violate any applicable laws or regulations.
• Submit false or misleading information.
• Engage in fraudulent transactions or payment abuse.
• Upload or distribute viruses, malware, or other harmful software.
• Attempt unauthorized access to our website, systems, or customer data.
• Interfere with the security or proper functioning of the website.
• Infringe upon the intellectual property rights of ShopAdvent or any third party.

Violation of these Terms may result in suspension or permanent restriction of access to our services.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• ShopAdvent shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
• Our total liability, if any, shall not exceed the amount paid by you for the relevant order.
• We shall not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, internet outages, labour disputes, or courier disruptions.

Nothing in these Terms limits any consumer rights that cannot be excluded under applicable Indian law.

9. Intellectual Property

All content available on this website, including text, graphics, logos, images, product descriptions, icons, designs, and other materials, is the property of ShopAdvent or its licensors and is protected under applicable intellectual property laws.

No content from this website may be copied, reproduced, modified, distributed, or used without prior written permission.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the competent courts in Punjab, India, unless otherwise required by applicable law.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page and will become effective immediately upon publication. Continued use of our website after such changes constitutes your acceptance of the revised Terms.